Terms and Conditions

2025/06/30 22:19

Last Updated: September 2, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.dv.support (the “Site”) and any related services, features, content, tools, or applications provided by us (collectively, the “Services”).

By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site and Services immediately.


1. Eligibility & Acceptance

By using the Site or Services, you represent and warrant that:

  • You are at least 18 years old or the age of majority in your jurisdiction;

  • You have the legal capacity to enter into these Terms; and

  • You will comply with all applicable laws and regulations.

Your continued use of the Services constitutes your acceptance of these Terms and any updates.


2. Modification of Terms

We may revise or update these Terms at any time.

When changes occur, we will:

  • Update the “Last Updated” date above; and

  • Post the revised Terms on the Site.

Your continued use of the Site after the posting of updated Terms constitutes acceptance of the changes.


3. Description of Services

www.dv.support is an online directory and informational resource intended to help survivors of domestic violence locate lawyers, advocates, and support services.

The Services may include:

  • Professional listings and profiles

  • Informational articles and general legal education

  • Referral links to third-party organizations

  • Survivor-support resources and community information

The Site does not provide legal advice or counseling.


4. No Legal Advice & No Attorney–Client Relationship

All information on the Site is provided for general informational purposes only.

Nothing on the Site:

  • Constitutes legal advice;

  • Should be relied upon as a substitute for legal consultation; or

  • Creates an attorney–client relationship between you and www.dv.support, its operators, or any professionals listed.

You must consult directly with a qualified legal professional for advice regarding your specific circumstances.


5. User Conduct

You agree not to:

  • Use the Site for any unlawful or fraudulent purpose;

  • Submit inaccurate, misleading, or defamatory content;

  • Interfere with the operation or security of the Site;

  • Attempt unauthorized access to the Site or its systems;

  • Use automated tools (scrapers, crawlers, bots) without our prior written consent;

  • Post or transmit harmful, harassing, abusive, or inappropriate content.

We reserve the right to suspend or terminate access for violations.


6. Intellectual Property Rights

All content available on the Site—including text, graphics, logos, icons, videos, images, and software—is owned by www.dv.support or its content providers and is protected under applicable copyright, trademark, and intellectual property laws.

You may access content solely for personal, non-commercial use.
Any reproduction, distribution, modification, or exploitation of the content requires our prior written consent.


7. Third-Party Links & Resources

The Site may include links to third-party websites or services. These are provided solely for convenience.

We do not:

  • Control third-party sites;

  • Endorse their content or services; or

  • Assume liability for their practices, policies, or representations.

You access third-party sites at your own risk.


8. Disclaimer of Warranties

The Site and Services are provided “AS IS” and “AS AVAILABLE” without any warranties of any kind, whether express, implied, or statutory.

We expressly disclaim all warranties, including:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Accuracy, reliability, or completeness of information;

  • Availability or uninterrupted operation of the Services.

Your use of the Site is solely at your own risk.


9. Limitation of Liability

To the fullest extent permitted by law, www.dv.support, its owners, directors, employees, agents, and affiliates shall not be liable for any:

  • Indirect, incidental, consequential, special, punitive, or exemplary damages;

  • Loss of data, revenue, profits, or goodwill;

  • Damages arising from reliance on information provided on the Site;

  • Damages resulting from your interactions with third-party service providers.

Our aggregate liability for any claim shall not exceed:

  • CAD $100, or

  • The amount you paid us in the preceding six (6) months,
    whichever is greater.


10. Indemnification

You agree to indemnify, defend, and hold harmless www.dv.support and its affiliates from any claims, liabilities, damages, losses, expenses, or costs, including reasonable legal fees, arising out of or related to:

  • Your use of the Site or Services;

  • Your violation of these Terms;

  • Your violation of applicable laws or third-party rights.


11. Privacy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
Please review the Privacy Policy carefully.


12. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Any dispute arising out of or relating to these Terms or the Site shall be resolved exclusively in the provincial or federal courts located in Toronto, Ontario.


13. Termination

We may suspend or terminate your access to the Site or Services at any time, without notice, if we believe you have violated these Terms or engaged in conduct harmful to other users or to us.

Provisions that reasonably should survive termination—including Sections 4, 6, 8, 9, 10, and 12—shall remain in effect.


14. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.


15. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

www.dv.support
Email: team@dv.support