For Survivors & Clients

1. What is www.dv.support?

www.dv.support is a safe, confidential platform that helps survivors of domestic violence connect with experienced lawyers, therapists, shelters, and support services.

2. Is my information kept private?

Yes. Your privacy and safety are our highest priority.
All communications are encrypted, and nothing is shared without your consent.

3. Do I have to pay to use www.dv.support?

Browsing lawyer, therapist, and shelter profiles is free.
Some professionals offer free consultations; others may charge hourly or fixed fees.

4. Can I find Legal Aid or low-cost lawyers here?

Yes. Many lawyers on our platform accept Legal Aid certificates or offer sliding-scale fees.
You can filter by cost options in search results.

5. How quickly can I get legal help?

Response times vary, but urgent matters (e.g., restraining orders) are prioritized.
You can mark your request as “urgent” when contacting a professional.

6. What if I need therapy instead of legal help?

We list licensed therapists who specialize in trauma, domestic abuse recovery, and family counseling.

7. Do you provide shelters or emergency housing?

www.dv.support partners with reputable shelters and crisis hotlines.
While we do not provide housing directly, we help connect you to trusted local services.

8. Can I contact someone anonymously?

Yes. You may contact professionals without creating a full profile.
A secure account may be required if you wish to continue communication.

9. What if I am in immediate danger?

Call 911 (Canada & U.S.) or your local emergency number.
www.dv.support is not an emergency service.

For Lawyers & Therapists

1. How do I join www.dv.support?

Create a professional profile through our sign-up process.
Lawyers must provide bar membership details; therapists must provide licensing information.

2. How do you verify professionals?

We conduct identity checks, licensing validation, and background verification.
Verified profiles display a badge to strengthen survivor trust.

3. Do I need to pay to list my services?

We offer both free and premium listings.
Premium members receive higher visibility, marketing tools, and client-matching features.

4. How do payments work?

You set your own rates.
Survivors pay you directly through secure payment gateways integrated with www.dv.support.

5. Can I list multiple practice areas?

Yes. You may select multiple legal or therapeutic categories (e.g., family law, protection orders, child custody, trauma therapy).

6. What if I already work with a shelter or nonprofit?

Wonderful. You can display your partnerships on your profile to build trust and credibility with survivors and community organizations.

General Questions

1. Is www.dv.support available everywhere?

We currently serve Canada and the United States, expanding region by region.
You can search by city, ZIP code, or postal code.

2. How is www.dv.support different from other directories?

We are survivor-focused, trauma-informed, and include lawyers, therapists, shelters, and support resources all in one unified platform.

3. Can organizations partner with www.dv.support?

Yes. We collaborate with nonprofits, government agencies, shelters, and advocacy groups to expand access to trusted services.

4. Who runs www.dv.support?

www.dv.support is an independent, survivor-first initiative dedicated to safe access to justice and healing.
You can reach us at:
📩 team@dv.support