When you are facing a crisis, knowing where to turn for immediate help can make all the difference. Women in Vancouver experiencing violence, mental health challenges, or other urgent situations have access to dedicated 24/7 hotlines and crisis services. Reaching out is a courageous step toward safety and support.

If you or someone you know is in immediate danger or requires urgent police, fire, or medical assistance, dial 9-1-1 without hesitation.

• Call or Text: 1-800-563-0808 (toll-free, confidential, multilingual)
• Operates 24/7 across BC to support victims of crime and trauma, including domestic violence and sexual assault.
• Provides crisis counselling, safety planning, information, and referrals to local resources such as shelters and counselling in Vancouver.

• Call: 604-687-1867 (24/7)
• Specialized crisis line serving women in BC who have experienced violence.
• Offers emotional support, safety planning, legal information, and referrals to shelters and community programs in Vancouver.

• Call: 604-255-6344 (24/7)
• Supports women and gender-diverse individuals affected by sexual violence.
• Provides crisis intervention, emotional support, information, and referrals to trauma-informed services in Vancouver.

• Call: 604-872-3311 or Toll-Free 1-866-872-3311 (24/7)
• Offers immediate mental health crisis intervention for individuals in the Vancouver Coastal Health region.
• Trained professionals provide de-escalation, crisis counselling, and referrals to mental health services.

• Call: 1-800-668-6868 (toll-free, 24/7)
• Text: CONNECT to 686868
• Available to youth and adults across Canada for confidential e-mental health support.
• Offers phone, text, and online chat counselling with referrals to local services, including support relevant to women in Vancouver.

• Immediate Support: A lifeline in critical moments requiring emotional de-escalation and guidance.
• Confidentiality: Safe space to share without fear of exposure or judgement.
• Safety Planning: Expert assistance in developing tailored strategies to protect yourself and others.
• Referrals: Connection to essential community resources like shelters, legal aid, and ongoing counselling.

• Non-Judgmental Listening: Trained staff or volunteers provide empathetic, unbiased support.
• Privacy Assurance: Your information remains confidential unless there is risk of imminent harm.
• Actionable Guidance: Immediate crisis intervention and steps you can take right away.
• Resource Navigation: Clear referrals to specialized services for longer-term assistance.

• Ask about emergency shelter options and transition housing programs.
• Inquire regarding counselling services—individual or group—to process trauma.
• Request information on legal support for protection orders and advocacy.
• Explore community-based programs for peer support, skills training, and empowerment.